Privacy Policy
Last Updated: May 31, 2025
1. Introduction
Welcome to Flint & Chisel ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at [Your Contact Email/Link].
This privacy policy applies to all information collected through our website flintchisel.com, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
- Personal Information You Disclose to Us: Name, email address, phone number, payment information, and other similar data.
- Information Automatically Collected: We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To post testimonials (with your consent).
- To manage user accounts.
- To send administrative information to you.
- To protect our Services (e.g., for fraud monitoring and prevention).
- To respond to user inquiries/offer support to users.
- For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if you have one, link it here, otherwise elaborate below).
What are cookies?
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use cookies:
- Essential Cookies: These are strictly necessary to provide you with services available through our Services and to use some of its features, such as access to secure areas.
- Performance and Analytics Cookies: These cookies collect information about how you use our Services, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
- Functionality Cookies: These cookies allow our Services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
5. Analytics
We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
6. Sharing Your Information
We value your privacy. We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
We will only share your personal information with such third parties with your explicit consent, except where required by law, or to protect our rights.
We may also share information if:
- It's necessary for legal compliance, such as responding to a subpoena, court order, or other legal process.
- It's necessary to protect our rights, property, or safety, or that of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- It's in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such cases, user information may be one of the transferred assets.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access and obtain a copy of your personal information.
- Request correction or deletion.
- Restrict the processing of your personal information.
- Object to processing (if applicable).
- Data portability (if applicable).
To exercise these rights, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
9. Children's Privacy
Our Services are not intended for use by children under the age of 13 (or 16 in certain jurisdictions like the EEA/UK). We do not knowingly collect personally identifiable information from children under 13 (or 16). If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this policy, you may email us at [Your Contact Email] or by post to: